COVID-19 FAQ

Are you still shipping online orders?

Yes, we are still shipping orders. The health and safety of our customers and community is our top priority. We have implemented health and safety measures recommended by the City and County of San Francisco and the CDC to promote a safe and productive environment. Once your order has shipped, you will receive a separate email with information to track your order.

What's the best way to contact you?

You may contact us by phone at (415) 956-3303, however the best way to reach us quickly and to get a fast reply is by email: info@moderneden.com

Are you offering local pickup?

In compliance with current City & County of San Francisco regulations, we are pleased to offer local pickup beginning May 18. To place an order for pickup, please follow the instructions at checkout. You will receive an email notification when your order is ready for pickup. Note that works in our current exhibitions will be available for pickup after June 2, 2020.

I already placed an order, can I pick it up?

Yes, please contact us by email to schedule a pickup time. We are available most days.

Are there any special instructions for picking up orders?

The gallery is located at 1100 Sutter Street (corner of Larkin) in San Francisco. There is a commercial and passenger loading zone on west side of Larkin street, just past the corner at Sutter. We are also happy to accomodate curbside pickup if you give us a call when you are on your way.

Per the City and County of San Francisco, all customers picking up orders from local retail businesses must wear face coverings. Hand sanitizer is available at the entrance to the gallery and at our POS. 

Can I make an appointment to visit during your closure?

While we are have not yet received clearance from the City to book private appointments, we hope to begin to offer this option in the coming weeks. In the meantime, we are pleased to offer virtual appointments via Zoom or Google Meet. Book a virtual viewing.